FAQs

How long will my order take to ship?

Orders are usually dispatched within 1–2 working days.

How long does delivery take?

All parcels are sent with NZ Post Couriers. Delivery within New Zealand is typically 1–3 working days, although rural addresses may take a little longer.

How much does shipping cost?

We offer flat rate shipping within New Zealand:

• Urban: $9

• Rural: $14.50

Will I receive tracking details?

Yes — once your order has been dispatched, you’ll receive an email with your tracking link so you can follow its progress.

Do you ship internationally?

Shipping is currently available within New Zealand only.

Do delivery times change during busy periods?

Occasionally dispatch and delivery may take a little longer during busy seasons (such as Christmas), but we’ll always send your order as quickly as possible.

What size Book Jacket do I need?

Choose the size closest to your book’s height. The flexible design allows the cover to fit a range of book thicknesses. Check the size guide or get in touch if you’re unsure.

Are Book Jackets washable?

We recommend gentle spot cleaning or cold hand washing, then air drying to keep your Book Jacket looking its best.